Privacy Policy
Madeline Mesias Landscape Garden Design Studio is committed to protecting your privacy and handling your personal data in a transparent and responsible manner.
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or get in touch with us.
Who we are
Madeline Mesias Landscape Garden Design Studio
Based in Leicestershire, United Kingdom
For any questions about this policy or how your data is handled, please contact us using the details provided on the Contact page.
What information we collect
We may collect and process the following information:
Name
Email address
Telephone number (if provided)
Location of your garden or project (if provided)
Information you choose to include in enquiry or booking forms
Any correspondence you send to us
We do not knowingly collect sensitive personal data.
How we collect information
Personal information is collected when you:
Complete a contact or enquiry form
Book a consultation
Email or telephone us directly
Communicate with us through the website
How we use your information
We use your information to:
Respond to enquiries and requests
Discuss potential projects or services
Arrange consultations or site visits
Provide information you have requested
Manage our professional relationship
We will only use your personal data for legitimate business purposes and will not use it for unrelated marketing without your consent.
Marketing communications
With your consent, we may use your contact details to send you information about services, products, or updates offered by Madeline Mesias Landscape Garden Design Studio that we believe may be of interest to you.
This may include emails about our design services, planting services, consultations, or related offerings.
You will only receive marketing communications where you have opted in to receive them. You can withdraw your consent or unsubscribe from marketing emails at any time by using the link provided in our emails or by contacting us directly.
We do not share your personal data with third parties for their own marketing purposes.
Lawful basis for processing
We process personal data on the basis of:
Legitimate interests, where it is necessary to respond to enquiries or manage client relationships
Consent, where you have explicitly provided information or agreed to be contacted
You may withdraw your consent at any time.
Sharing your information
We do not sell, rent, or trade your personal data.
Your information may be shared only where necessary, for example with:
Professional advisers or contractors involved in delivering services, where appropriate
Website service providers, such as Squarespace, where data is processed on our behalf
Any third parties are required to handle your data securely and in line with data protection legislation.
Data storage and security
We take reasonable steps to ensure your personal data is stored securely and protected against unauthorised access, alteration, or disclosure.
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal and professional obligations.
Cookies and website analytics
This website may use standard cookies and analytics tools to understand how visitors use the site and to improve performance.
Cookies do not identify you personally. You can control or disable cookies through your browser settings.
Your rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise any of these rights, please contact us using the details on the Contact page.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or how we operate.
Any updates will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please get in touch via the Contact page.